A Personal Letter From Dr. Postol - Updated May 12, 2020
We hope this finds you and your family in good health and spirits. When we closed our doors on March 16th and limited our care to emergency patients only, never in our wildest dreams did we imagine it would be eight weeks before we would be able to resume care of all of our patients.
Even though we have been "closed," we have been busy! We have, in our small way, been supporting the community.
Here's What We've Been Up To:
We have seen many emergency patients, not only those from our dental family but those who had dentists who were unable to see them so that we could keep them out of the Emergency Rooms during this critical time.
We have bought gift certificates from local restaurants that we will be sharing with you as part of our 25th-anniversary celebration of doing good in our community instead of the monthly charity drawing for March and April.
Did you see the news piece on KMOV? Dr. Postol collected CPAP machines that were no longer being used to give to Hunter Engineering. Hunter Engineering uses those machines to fabricate Personal Air Purifiers for front line Doctors and Nurses to wear to keep them safe. We collected over 120 machines locally and collaborated with our study club nationally to get Hunter Engineering the 700 units they needed.
Dr. Postol co-authored a book and is excited to give you a copy of the book when you come in!
All of us are looking forward to seeing you when we reopen on May 18th! While many things in our community have changed, one thing that remains the same is our commitment to safety.
We've Always Strived To Exceed Standards of Care & Infection Control:
Infection control has always been a top priority for our practice. We have always had many practices in place that you may not have even noticed.
Our infection control processes are such that when you receive care, it's both safe and comfortable.
The newest protocols that we are putting into place are designed to keep our team comfortable and safe in addition to our patient family.
Our office follows infection control recommendations made by the ADA, the CDC, and OSHA. We follow these agencies so that we stay up-to-date.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff.
What To Expect At Your Next Visit:
Our office will communicate with you before your appointment to ask some screening questions. You'll be asked those same questions again when you arrive at the office.
You will receive detailed instructions via text or email before your visit, which includes wearing a mask to your appointment and the email you will get with forms that need to be updated once a year.
You will see that our reception area is closed at this time to encourage social distancing.
Appointments will be managed to allow for social distancing between patients. That might mean that you're offered fewer options for scheduling your appointment, and keep in mind we are doing our best to accommodate everyone's appointment.
We will do our best to reduce waiting times for you, and I hope you will understand that we will be utilizing a virtual waiting room (your car) for some time.
We have purchased additional items to ensure your safety, as well as the safety of our team. These include: sneeze guards at the front desk and check out area, face shields, gowns, HEPA air filtration units, extraoral and intraoral section items, and other features.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, our team, and every patient, safe in our practice. Make sure you check out our Facebook page to see some of these "Friday Features."